Reduce support ticket volume by up to 70%. Let conversational AI handle tracking numbers, FAQ queries, returns policy questions, and pre-sales assistance 24 hours a day.
Let AI handle the routine queries so your support team can focus on complex tasks.
By syncing with Shopify's tracking metadata, Inseller answers the most common support query—"Where is my order?"—instantly without requiring human intervention.
Simply upload your store's return guidelines, shipping rules, and sizing guides. Our AI agent ingests the content and responds to customer questions accurately.
When a question is too complex, Inseller automatically logs customer contact details and transfers the query to your existing helpdesk email inbox with transcripts.
Our AI isn't a basic text matches searcher. It understands natural context, shopper intent, and store specific logistics to offer natural assistance.
Start Automating Support"I am 6'1", what size jacket would fit best?" Inseller inspects product charts to advise correct sizing.
"Do you ship to Germany and how long does it take?" Answers with country-specific rules instantly.
"Can I return an item after 10 days?" Verifies policy conditions in the database.